Pre-Order Policy — EternaCards Skip to content
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Pre-Order Policy

Please read before placing a Pre-Order. 

When placing a Pre-Order with EternaCards, all other item(s) in the cart will be shipped with the Pre-Order item(s). That means if a Pre-Order item releases in 40 days, you'll need to wait 40 days for all other items in your cart. If you want in-stock items to be dispatched immediately, please place a separate order for pre-order items and in-stock items. Orders cannot be partially fulfilled or partially cancelled. 

If you order multiple pre-order items with different release dates, these will be subject to the same policy above. 

If you place an order with in-stock and pre-order items, or pre-order items with multiple release dates and require separate shipping, you can do that here.

 

Cancellation Policy

Orders can be cancelled before dispatch provided you haven't already received a tracking number from us. If you have received a tracking number, your order can no longer be cancelled and will have to be returned to us for a refund.