Last updated: 14/2/24
Introducing Our Rewards Program: 'Eterna Rewards', Earn 10% Store Credit on Every Order
At EternaCards, we are constantly looking for ways to enhance your shopping experience and show our appreciation for your loyalty. We are excited to introduce our latest initiative which rewards you with 10% store credit on every order you make, where store credit is not redeemed. It's our way of saying thank you for choosing us as your go-to online destination for your trading card games.
How Does It Work?
Earning store credit is easy and straightforward. Whenever you make a purchase through our website, 10% of the total amount you spend will be credited back to your account as store credit. This credit can be used towards your future purchases, allowing you to save even more on your favourite trading card games.
If you checkout as a guest, you'll receive an email asking you to sign up using the email on your order where your 10% store credit will be waiting for you.
If you create an account, your account will earn 10% store credit on every order placed.
Store credit will only be issued on orders that aren't redeeming any store credit. If you redeem store credit on your order, you will not earn 10% store credit back from the same order. Every order which doesn't redeem any store credit are automatically credited with 10% store credit back to your account.
Frequently Asked Questions
1. How can I check my store credit balance?
You can easily view your store credit balance by logging into your account on our website. Your credit balance will be displayed on your account dashboard and at checkout.
2. Can I combine store credit with other discounts or promotions?
Absolutely! Your store credit can be used in combination with any other discounts or promotions we offer. This means you can stack your savings and get the best possible deal.
3. Can I transfer my store credit to someone else?
Currently, store credit is non-transferable and can only be used by the account holder.
4. Can I redeem my store credit for cash?
Store credit cannot be redeemed for cash. It can only be used towards purchases on our website.
Terms and Conditions
Please read these terms and conditions carefully before participating in our rewards scheme. By participating, you agree to be bound by these terms and conditions.
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Eligibility:
- The rewards scheme is open to all customers who have an account on eternacards.co.uk.
- Participants must be of legal age in their jurisdiction.
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Earning Store Credit:
- Participants will earn 10% store credit on the total amount spent on qualifying purchases.
- A qualifying purchase is every order which doesn't redeem previously earned store credit on the same order.
- Store credit will be calculated based on the actual amount paid after any discounts, promotions, or refunds have been applied.
- Store credit will not be earned on shipping fees, taxes, or other additional charges.
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Store Credit Redemption:
- Store credit can be applied towards future purchases on eternacards.co.uk.
- Store credit can be used in conjunction with other discounts, promotions, or coupon codes.
- Store credit cannot be redeemed for cash or transferred to another person.
- Store credit is non-transferable between accounts.
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Store Credit Expiry:
- Store credit has no expiration date and can be used indefinitely.
- In the event of account closure or termination, any remaining store credit will be forfeited.
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Returns and Refunds:
- In the case of a return or refund, the store credit earned from the original purchase will be deducted from the participant's account.
- If the store credit has already been used on a subsequent purchase, the equivalent amount will be deducted from the refund issued.
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Account Responsibility:
- Participants are responsible for maintaining the security of their account.
- Eternacards Limited is not liable for any unauthorized use of store credit or account breaches.
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Modification or Termination:
- Eternacards Limited reserves the right to modify, suspend, or terminate the rewards scheme at any time without prior notice.
- Any changes or updates to the rewards scheme will be communicated through our website or other appropriate channels.
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Governing Law:
- These terms and conditions shall be governed by and construed in accordance with the laws of the United Kingdom.
- Any disputes arising from or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
By participating in the rewards scheme, you acknowledge that eternacards.co.uk may collect and process your personal information in accordance with our privacy policy.
If you have any questions or concerns regarding the rewards scheme, please contact our customer support team for assistance.